Terms of Sales
Welcome to the tatafaience.fr online sales website for decoration, furnishings and the art of living. Any order placed by a consumer implies unreserved acceptance of these general conditions of sale.
- CGV : refers to these general conditions of sale and, from their posting on the Internet, any subsequent versions thereof.
- Ordered : means the acceptance, by the Customer, of a Product offer presented by The Rocking Company SAS on the Site, which is contractually binding on the Customer without the right of withdrawal duly exercised by him.
- Delivery date : designates the date on which the Product (s) must arrive at Destination, according to the agreement agreed with the Customer.
- Destination : designates the delivery address of the Product (s) covered by a Customer's Order.
- Product Sheet : designates the information which describes, on the Site, the essential characteristics of the Product concerned, taking into account the communication medium used.
- Delivery : means the fact, for The Rocking Company SAS, of ensuring under the conditions agreed between the Parties the delivery of a Product to the Customer who has placed an Order, namely either by direct delivery to the address communicated by said Customer, or by delivery to the agreed relay point.
- Customer : means any natural person of at least eighteen years of age who has full legal capacity and who has duly registered on the Site, in accordance with the applicable procedure, to access Product offers and, if desired , place Order.
- Part : individually designates The Rocking Company SAS or the Customer.
- Parts : together designates The Rocking Company SAS and the Customer.
- Product : refers to any product or service marketed by The Rocking Company SAS on the Site.
- Return Without Withdrawal : refers to the Products returned by Customers due to breakage, failure to deliver the agreed quantity, failure to respect the agreed Delivery Date, non-compliance, hidden defect or defect.
- Return Withdrawal : refers to the Products not received or withdrawn by the Customers or subject to a voluntary withdrawal of an Order in application of the right of withdrawal.
- Site : refers to the website operated by The Rocking Company SAS and accessible at the address www.tatafaience.fr (or at any other address which may subsequently be substituted).
- The Rocking Company SAS : refers to THE ROCKING COMPANY SAS, as well as all its possible affiliates.
- INFORMATION RELATING TO THE COMPANY OPERATING THE SITE
2.1. Identification of the company operating the Site
The Site is operated by THE ROCKING COMPANY SAS, 7 rue du Fbg Montmartre, Paris, France.
2.3. Contact details of the company operating the Site
The Customer may contact The Rocking Company SAS Customer Service by the following means, in particular for the treatment of any possible complaint:
By email, on the Site, via the “contact” form or at the email address “firstname.lastname@example.org”.
- SCOPE OF THE GENERAL CONDITIONS OF SALE
3.1. Consumer transactions
Each Customer declares himself to be clearly informed and recognizes that the Site is intended only for individuals acting, in a personal capacity, as consumers. The Rocking Company SAS reserves the right to verify the identity and the veracity of the information provided by the Customer in order to ensure that he is acting in his capacity as consumer.
Anyone acting for purposes falling within the scope of their commercial, industrial, craft, liberal or agricultural activity, including when acting in the name or on behalf of another professional, must contact the sales department of The Rocking Company SAS in order to benefit, if necessary and if the Rocking Company SAS sees fit, from specific contractual conditions.
3.2. Transactions carried out for all the Products presented on the Site
The GTC, which define the rights and obligations of the Parties in connection with the marketing of the Products on the Site, apply to all commercial transactions concluded by The Rocking Company SAS with Customers in the context of the offers offered to them, this until the possible exhaustion of the Products concerned.
The GTC will prevail over any other document, so that the commercial transactions concluded by The Rocking Company SAS with the Customers cannot be subject to any other contractual document (including any conditions of purchase) without prior written acceptance and express from The Rocking Company SAS.
3.3. Application of the GTC in force at the time of the Order
The GTCs applicable to the Order are those which are published on the Site at the time it is placed, so that The Rocking Company SAS advises Customers to download them, print them, read them carefully and keep a copy at each new Order. If the Customer does not intend to accept the GTC when finalizing an Order, he must end the process of purchasing Products on the Site.
The GTC are referenced at the bottom of each page of the Site by means of a hypertext link. They must be consulted, via the link appearing on the “Confirmation” page, prior to clicking on the “Pay” button, in order to definitively submit the Order.
In the event of non-compliance with any of the provisions of the GTC or in the event of behavior constituting an abuse of rights on the part of a Client, The Rocking Company SAS reserves the right, in particular, i) to send it a notification of the breach in question requesting, when possible, that the Customer remedy the said breach within a reasonable time, ii) to rely on articles 1219 and 1220 of the Civil Code on the exception of non-performance as a preventive measure or a posteriori, iii) to implement the necessary and proportionate means to fight against possible infringements of his rights, or iv) to legally engage the responsibility of the Customer concerned. Customers' attention is in particular drawn to the fact that in application of article L.121-11 of the Consumer Code, The Rocking Company SAS may refuse the sale of a Product to a Customer for reasons legitimate.
3.4. Modification of the GTC
The GTC are precisely dated and may be modified or updated by The Rocking Company SAS at any time. Any changes made to the T & Cs will be published on the Site but will not apply to Orders prior to these changes.
Any possible modification of the legislation or the regulations in force or any final judicial decision totally or partially invalidating one or more clauses of the GTCS can not affect the validity and the necessary respect of the other clauses, which will retain their full binding force and their scope.
- REGISTRATION ON THE SITE
4.1. Customer registration
Access to Product offers is open to adult individuals with full legal capacity who have registered on the Site, in accordance with the applicable procedure.
Customer registration is free.
It first involves completing the registration form available on the Site. The sign (*) indicates the mandatory fields that must be completed for the registration to be processed and validated by The Rocking Company SAS. As part of this registration, the Customer must provide certain information and personal data concerning him. He must ensure that the information and personal data provided are specific to him, complete, exact and up to date. The Rocking Company SAS reserves the right to ask Customers to confirm, by any appropriate means, their identity and the content of the information communicated. As part of this registration, the Customer must also choose a "password" to allow him to access the Product offers. The Customer undertakes to safeguard the confidentiality of his password and not to communicate it to third parties. The use of the Customer's email address associated with the password he has chosen implies that the Customer is using the Site, under his responsibility.
To complete his registration, the Customer must read and accept the GTC as well as the Confidentiality Policy, available at the bottom of each page of the Site via a hypertext link.
After having completed and validated the entire registration procedure, the Customer will receive from The Rocking Company SAS a confirmation of their registration, by email, to the email address that they have provided when registering.
A Client can only open one account on the Site per email address. Multiple registrations will be systematically deleted by the administrators of the Site.
4.2. Use by the Customer of the functionalities of his account
Through his personal account opened on the Site, the Customer will be able to freely use all of his functionalities, such as in particular those allowing i) to ensure the follow-up of his Orders, the management of his personal data and of their preferences for newsletter subscriptions, ii) to invite friends to join the Site, or iii) to freely close their account. On this last point, it is specified that any closure of an account, directly on the account itself or by sending an email to the email address "email@example.com", will only apply for the future, no '' will not affect the Orders placed which will remain governed by the GTC in force and will be carried out without prejudice to the legitimate archiving of contractual data by The Rocking Company SAS.
4.3. Important information: correlative registration to The Rocking Company SAS.fr shopping club
Anyone who wishes to register again as a Client is informed that their registration via the Site automatically results in their access via the address https: //tatafaience.com (hosted and operated by The Rocking Company SAS France), whose site is accessible at this address. Of course, anyone can unsubscribe freely at any time.
- PRODUCT INFORMATION
5.1. Product availability
The Products are offered for sale in France and internationally, depending on availability. In this regard, The Rocking Company SAS reserves the right to modify the selection of Products available on the Site.
The Rocking Company SAS undertakes to honor Orders received prior to the exhaustion of the stock of Products. However, in the event that, after receipt of an Order on the Site, a Product ultimately turns out to be unavailable, The Rocking Company SAS undertakes to inform the Customer by email as soon as possible. The Customer will then have, in application of articles L.216-2 et seq. Of the Consumer Code, the right to cancel the sale and to be reimbursed at the latest within fourteen (14) days following the date on which the sale will have been denounced. This right of denunciation will be open to the Customer without prejudice to the possibility, for The Rocking Company SAS, of offering to renounce it, if the Customer so wishes, by means of the Delivery of a Product of equivalent quality and price.
5.2. Product Characteristics
The Rocking Company SAS strives to present, as clearly as possible, on the Product Sheets available on the Site, the main characteristics of the Products and the information required under the applicable legislation.
The Rocking Company SAS will make its best efforts, without giving any guarantee in this regard, to ensure that the atmospheric photographs or the photographs of Products present on the Site are as faithful as possible to reality, it being emphasized that the digital transmission of said photographs is likely to generate, for each Customer, a difference in visual perception between the Products and their digital images. However, it should be noted that due to the “vintage” nature of the products sold, they are sold as is.
Unless expressly stated otherwise on the Site, all Products sold by The Rocking Company SAS are second-hand and may therefore present imperfections due to their age and / or use.
5.3. Product Prices
The prices displayed on the Site for a Product are, as long as this display remains, applicable to any Order of said Product, subject to possible obvious errors in the price. In the latter case, The Rocking Company SAS reserves the right to cancel the sale, payments already made being immediately refunded.
Prices are displayed in euros, all taxes included. They do not include Delivery costs, which are calculated separately and depend mainly on size, weight, address and delivery method. These charges are indicated on the relevant Product page.
When the Order summary is displayed, the total price is displayed, Shipping costs included.
- ORDER AND PAYMENT TERMS
6.1. Order placement
Orders are placed directly by the Customer on the Site. To place an Order, the Customer must follow the steps described below, knowing that he can simultaneously order Products from several different brands.
• Product selection
The Customer selects the Product (s) of his choice by clicking on it and choosing, if applicable, the size, then the desired quantity. A Product Sheet is then presented on the Site, to inform the Customer about the essential characteristics of said Product.
If the Product is suitable for the Customer, he can select it by clicking on "Add to basket". The Customer can add as many Products to his basket as he wishes, within the limit of the quantities offered.
• Order verification
Once the Products have been selected and placed in his basket, the Customer can click on the basket and check that the content of his Order is correct. If he wishes to make additions, modifications or withdrawals, he is free to do so.
A form available on the Site will summarize the total price, applicable taxes and Delivery costs. The Customer is invited to check the content of his Order (including the quantity and references of the Products ordered and the billing address) before continuing with the Order process.
• Confirmation of the order
If the selection made in his basket and the summary suit him, the Customer confirms his Order by indicating in the corresponding page the address of Delivery of the Products and all the information necessary for the proper processing of the Order.
6.2. Order payment
By paying, the Customer places an Order contractually with The Rocking Company SAS.
• Usual methods of payment
The Rocking Company SAS authorizes payment by bank card or credit card, such as Visa, Mastercard and American Express, or secure means of payment such as Paypal. The debit of the payment is made during the Order.
To proceed with the payment, the Customer must enter their bank details and relevant personal information before clicking on the payment validation button. A payment transaction being authorized if the payer has given his consent to its execution, it is expressly agreed that the entry of his identifiers by the Customer will constitute proof of his identity and his consent.
All transactions are secure and take place within a strict framework of confidentiality and encryption via SSL protocol. The Rocking Company SAS reserves the right to check or have the payment platform operator check the validity and authenticity of transactions made on the Site.
It is expressly pointed out that payments by check are excluded by the T & Cs.
- DELIVERY OF ORDERS
7.1. Scope of delivery
Deliveries take place in mainland France, Europe and internationally. Certain countries, including countries considered non-cooperative or under embargo, are nevertheless not included in the international delivery zones.
7.2. Shipping Orders
The Rocking Company SAS ships the Products according to the Delivery times announced for each Product on the Site. These deadlines vary in particular depending on the delivery method and whether or not the Product is bulky. Delivery times are calculated in working days (excluding Saturdays, Sundays and holidays).
7.3. Delivery method and choice of carrier
Unless otherwise provided by The Rocking Company SAS for certain products, in particular for large volume Products, in principle the Product Delivery method is as follows: at home (or at the address specified by the Customer, such as for example that of his place of work);
For the delivery of small Products, the providers of The Rocking Company SAS: Happy Post, Delivengo, Colissimo.
For the delivery of heavy or bulky objects, the providers of The Rocking Company SAS will contact the Customer in order to set up a Delivery appointment with him; The Customer must therefore provide a French (dialing code +33) or Belgian (dialing code +32) telephone number when ordering, depending on the country of delivery. The Products will then be delivered to the Customer. Depending on the weight of the Product concerned, it will either be left at his home or the address communicated by the Customer, or placed in the room of his choice for items exceeding 30 kilos.
Any Delivery proving to be materially impossible under normal access conditions may be refused by The Rocking Company SAS or give rise to the invoicing of the Customer of additional costs. The Customer must therefore pay particular attention, if he orders Products with bulky volumes, that the dimensions of the Product (with its packaging) physically allow the Product to easily transit by the usual access path to his home ( in particular common parts of a building).
7.4. Difficulties encountered by the Customer upon receipt of the Products
If, upon receipt of his Order, the Customer notices damage to it or its packaging (torn cardboard, package opened then closed, breakage, etc.), the Customer is invited to refuse the Product and to immediately inform the Service. Client of The Rocking Company SAS, who will do their utmost to offer the Client a replacement solution.
In the event of a delay in Delivery or Delivery to a location other than the Destination, The Rocking Company SAS will ensure that the Customer is informed, who may himself report it to Customer Service. The Rocking Company SAS undertakes to do what is necessary to determine the cause of the delay or error and to find a solution to ensure Delivery to Destination as soon as possible.
- EXERCISE OF THE RIGHT OF WITHDRAWAL
8.1. Withdrawal period
Pursuant to article L.221-18 of the Consumer Code, consumers have the right to withdraw for 14 days from: i) Delivery of the Product, or ii) in the event of an Order relating to several Products delivered separately or of an order for a Product composed of lots or multiple pieces, the delivery of which is spread over a defined period, from the Delivery of the last Product of the Order, or iii), for contracts of provision of services, from the conclusion of the contract.
8.2. Terms of withdrawal
To exercise his right of withdrawal, it is sufficient that the Customer informs The Rocking Company SAS, via The Rocking Company SAS France as agent of The Rocking Company SAS to provide Customer Service, of his desire to withdraw before the expiration of the aforementioned period (within the period of 14 days), either via the "My account" / "My orders" section of his personal account, or by contacting Customer Service directly by e-mail at the e-mail address "firstname.lastname@example.org ".
It is recalled that in application of article L.221-28 of the Consumer Code, the right of withdrawal cannot be exercised in certain cases exhaustively listed by law.
If a Client exercises his right of withdrawal from a contract for the provision of services the performance of which has begun before the end of the withdrawal period, he must pay The Rocking Company SAS an amount corresponding to the service provided until the communication of his decision to retract.
In the event that the Order has not yet been dispatched, Customer Service will immediately take into account the Customer's request for withdrawal in order to avoid, if possible, the sending of the Products. In the event that the Order has been shipped but not yet delivered, Customer Service will attempt, if possible, to interrupt the shipment.
8.3. Effects of withdrawal - Refund
In the event of exercise of his right of withdrawal, the Customer must, depending on the weight / volume of the items to be returned, return to The Rocking Company SAS or return the goods to its carrier under the following conditions:
For small Products: the Customer must go to his "My account" area under "My orders", select the order he wishes to return and confirm his wish via the "Return" button. The return is made by deposit in a relay point, which must be done without undue delay and at the latest within fourteen days of the communication of its decision to withdraw. The Customer can also contact Customer Service who will provide him with the necessary information.
For bulky Products (that is to say identified as such on the Site in the corresponding Product Sheet): the Customer must go to his "My account" area under "My orders", select the order he wishes return and confirm your wish via the "Return" function. The Rocking Company SAS will send without undue delay and at the latest within fourteen days following the communication of the withdrawal decision to one of its carriers who will contact the Customer in order to agree with him on the date of recovery of the Product (subject to delivery of the pre-filled return slip). The Customer can also contact Customer Service who will provide him with the necessary information.
Without prejudice to the application of the provisions of article 6.2, The Rocking Company SAS will reimburse the Customer for all payments received for the Product (s) subject to the withdrawal, including delivery costs, without undue delay and, in all case, no later than fourteen days from the day on which The Rocking Company SAS is informed of the Customer's decision to withdraw. The Rocking Company SAS may, however, withhold reimbursement until it has received the goods or until the Customer has provided proof of shipment of the goods (for small Products), the date chosen being that of the first of these facts, or until it has received confirmation that the Customer has returned the Product (s) to its carrier (for bulky Products).
In accordance with the provisions of the Consumer Code, The Rocking Company SAS reserves the right to apply, in particular, article L.121-11 of the Consumer Code, according to which The Rocking Company SAS may refuse the sale of '' a Product to a Customer in the event of a “legitimate reason”, in the event that it is the victim of an obvious abuse of rights.
10.1. Legal guarantee of conformity
The Rocking Company SAS is required to assume, with regard to the Customer, any lack of conformity of the Product with respect to the content of the Order. The lack of conformity which appears within a period of twenty-four months from the delivery of the Product are presumed to exist at the time of delivery, unless proven otherwise by The Rocking Company SAS.
In the event of non-compliance of the Product delivered to the Customer, the latter is invited to contact the Customer Service of The Rocking Company SAS at the e-mail address "email@example.com" or at the telephone number "+33 (1) 84166228 »And to follow the instructions which will be communicated to him. The Customer may then return the Product to The Rocking Company SAS, in accordance with the terms specified in article 9 above and request:
• either to be delivered of a Product identical to the one ordered, within the limits of available stocks;
• either to be delivered of a Product of equivalent quality and price, within the limits of available stocks;
• either to be reimbursed, within fourteen (14) days following the Customer's request, for the price of the Product ordered;
• it being specified that this choice is made subject to the application of the concept of manifestly disproportionate cost specified in article L.217-9 of the Consumer Code.
Article L.217-4 of the Consumer Code
The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.
Article L.217-5 of the Consumer Code
The good complies with the contract:
1 ° If it is suitable for the use usually expected of a similar good and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.
Article L.217-6 of the Consumer Code
The seller is not bound by the public statements of the producer or his representative if it is established that he did not know them and was legitimately not in a position to know them.
Article L.217-7 of the Consumer Code
The lack of conformity which appears within a period of twenty-four months from the delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise.
The seller can challenge this presumption if it is not compatible with the nature of the goods or the lack of conformity invoked.
Article L.217-8 of the Consumer Code
The buyer is entitled to demand that the goods conform to the contract. However, he cannot contest the conformity by invoking a defect that he knew or could not ignore when he contracted. The same applies when the defect has its origin in the materials which it itself supplied.
Article L.217-9 of the Consumer Code
In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods.
However, the seller may not proceed according to the buyer's choice if this choice entails a manifestly disproportionate cost compared to the other modality, taking into account the value of the good or the importance of the defect. He is then required to proceed, unless this is impossible, according to the method not chosen by the buyer.
Article L.217-10 of the Consumer Code
If repair and replacement of the good is not possible, the buyer can return the good and have the price returned or keep the good and have part of the price returned.
The same faculty is open to him:
1 ° If the solution requested, proposed or agreed pursuant to article L.217-9 cannot be implemented within one month of the buyer's complaint;
2 ° Or if this solution cannot be without major inconvenience for the latter taking into account the nature of the good and the use which it seeks.
The resolution of the sale cannot however be pronounced if the lack of conformity is minor.
Article L.217-11 of the Consumer Code
The application of the provisions of articles L.217-9 and L.217-10 takes place at no cost to the buyer.
These same provisions do not preclude the award of damages.
Article L.217-12 of the Consumer Code
The action resulting from the lack of conformity lapses two years after delivery of the goods.
Article L.217-13 of the Consumer Code
The provisions of this section do not deprive the buyer of the right to exercise the action resulting from latent defects as it results from articles 1641 to 1649 of the civil code or any other action of a contractual or extra-contractual nature which is recognized to him. by the law.
10.2. Legal warranty against hidden defects
The Rocking Company SAS is required to assume, with regard to the Customer, hidden defects affecting a Product, under the conditions provided for in articles 1641 to 1648 of the Civil Code. The action resulting from a hidden defect must be brought within two years from the discovery of the defect, in application of article 1648 of the Civil Code.
In the event of a hidden defect in the Product within the meaning of article 1641 of the Civil Code, the Customer is invited to contact the Customer Service of The Rocking Company SAS at the e-mail address "firstname.lastname@example.org" and to follow the instructions which will be communicated to him. The Customer can then:
• either return the Product in accordance with the terms specified in article 9 above to obtain reimbursement of its price, within fourteen (14) days following the Customer's request;
• either keep the Product and request a partial refund of the price.
Article 1641 of the Civil Code
The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer has not acquired it, or has not acquired it. would have given a lower price, if he had known them.
Article 1642 of the Civil Code
The seller is not liable for apparent defects of which the buyer has been able to convince himself.
Article 1643 of the Civil Code
He is liable for hidden defects, even if he would not have known them, unless, in this case, he has stipulated that he will not be bound by any guarantee.
Article 1644 of the Civil Code
In the case of articles 1641 and 1643, the purchaser has the choice to return the thing and have the price returned, or to keep the thing and have part of the price returned.
Article 1645 of the Civil Code
If the seller was aware of the defects in the thing, he is liable, in addition to the restitution of the price he received, for all damages towards the buyer.
Article 1646 of the Civil Code
If the seller was unaware of the defects of the thing, he will only be required to return the price, and to reimburse the purchaser for the costs incurred by the sale.
Article 1647 of the Civil Code
If the item which had defects perished as a result of its poor quality, the loss is for the seller, who will be liable to the buyer for the restitution of the price and other compensation explained in the two preceding articles.
But the loss occurring by fortuitous event will be for the account of the purchaser.
Article 1648 of the Civil Code
The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.
10.3. Contractual guarantee
Independently of the legal guarantees and the right of withdrawal, certain Products may give rise to a specific contractual guarantee, which will be indicated on the relevant Product Sheet.
In the event of a defect relating to such a possible specific guarantee, the Customer must contact The Rocking Company SAS Customer Service by sending them a copy of the purchase invoice for the Product. The Rocking Company SAS will inform it of the possible possibility of returning the Products in application of the applicable contractual guarantee. Upon receipt of the Products, The Rocking Company SAS will examine the Product within five days and, if the warranty is applicable, organize the exchange, return or refund, if applicable.
10.4. Disclaimer of warranty
Products which have been modified or repaired by the Customer or by any unauthorized third party, or which have been combined with another product, cannot give rise to the application of a guarantee. The same will apply to Products which have been subject to misuse, improper use, deterioration or abnormal neglect.
11. RESPONSIBILITY - FORCE MAJEURE
The Rocking Company SAS is legally responsible towards the Client for the proper performance of the obligations resulting from the contract it has concluded at a distance with the Client. However, The Rocking Company SAS may be exempt from all or part of its liability by providing proof that the non-performance or poor performance of the contract is attributable either to the Customer, or to the unforeseeable and insurmountable fact of a third party to the contract, or a case of force majeure. The Rocking Company SAS will not be liable in particular in the event of total or partial non-fulfillment of its obligations under, in particular, the proper Delivery of an Order, in the event that this non-fulfillment results from a case force majeure, within the meaning of article 1218 of the Civil Code.
12. INTELLECTUAL PROPERTY
The Rocking Company SAS is the holder of the intellectual property rights on the Site and the elements which compose it or which allow its operation or, at the very least, has been granted rights allowing their use by it. The reproduction, representation or total or partial adaptation of the Site and / or each of its elements by any means whatsoever, in particular digital, is prohibited without the express consent of The Rocking Company SAS, except assumptions strictly limited by the Intellectual Property Code of acts falling within the framework of a legal exception to intellectual property rights.
The Rocking Company SAS and “tatafaience.fr” are also signs duly protected by industrial property rights. Any unauthorized use of these distinctive signs is illegal.
Any extraction from The Rocking Company SAS databases made under conditions that violate the rights recognized to database producers by the Intellectual Property Code is illegal.
The Customer is authorized, on a non-exclusive and non-transferable basis, to access and use the functionalities of the Site for the sole purpose of discovering the Product offers, placing an Order and interacting with The Rocking Company SAS in the context of relations. resulting therefrom, to the exclusion of any other purpose, a fortiori commercial. Any right not expressly granted by The Rocking Company SAS under the GTC remains the exclusive property of The Rocking Company SAS.
13. PROTECTION OF PERSONAL DATA
14. APPLICABLE LAW
The GTC are governed by French law.
15.1. Friendly settlement and mediation
In the event of a dispute, Customers agree to apply directly to The Rocking Company SAS as a priority, in order to find an amicable solution to their possible difficulty.
If the Customer's amicable approach does not allow a solution to the dispute to be found, it is specified that any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of the dispute between him and a professional. You can use the dedicated website for online dispute resolution in the EU, which is available free of charge in all EU languages: Click here.
If you make a complaint through this site, you will need to agree with The Rocking Company SAS on an out-of-court settlement body that will handle your dispute. Each body has its own rules and procedures.
Any legal dispute between The Rocking Company SAS and a Client concerning the validity, interpretation or execution of the GTCS will be submitted to the competent court in application of the applicable civil procedure rules, it being specified that in application of Article R.631-3 of the Consumer Code, the consumer can apply either to one of the jurisdictions having territorial jurisdiction under the Code of Civil Procedure, or to the jurisdiction of the place where he was living at the time of the conclusion of the contract or the occurrence of the harmful event.
Date of posting of the latest version of the General Conditions of Sale: January 2020.